Delivery Policy

Last updated: August 2026

At Cozy Cuts Gifts, we want every gift to arrive beautifully prepared and at the right time. To help us maintain the highest quality of service, please review our delivery information below.

Free Delivery in Vilnius

We are pleased to offer FREE delivery within Vilnius for orders placed through Cozy Cuts Gifts.

Delivery to addresses in Vilnius District (Vilniaus rajonas) is also available; however, an additional delivery fee applies depending on the delivery location and distance.

Order at Least 24 Hours in Advance

To ensure that we have enough time to prepare your gift beautifully and arrange a reliable delivery, we kindly recommend placing your order at least 24 hours before your preferred delivery time.

This is especially important for gift sets that include additional items such as fresh flowers, cakes or other specially prepared products.

Orders placed less than 24 hours in advance may still be possible, depending on product and delivery availability.

Need an Urgent or Extra Delivery?

Need your gift sooner?

For urgent, same-day or special delivery requests, please contact us directly via WhatsApp +370 600 76771 before placing your order.

We will check availability and do our best to arrange your requested delivery.

Additional charges may apply to urgent, special-time or other non-standard delivery requests. We will confirm any additional delivery cost with you before arranging the delivery.

Delivery Time

You may provide your preferred delivery date and, where available, preferred delivery time when placing your order.

We will make every reasonable effort to deliver within the requested timeframe. However, exact delivery times may be affected by traffic, weather, recipient availability and other circumstances outside our reasonable control.

If your gift is particularly time-sensitive, please contact us via WhatsApp +370 600 76771 in advance.

Recipient Information

Please make sure that all delivery information is correct when placing your order, including:

  • Recipient’s full name
  • Delivery address
  • Recipient’s telephone number
  • Preferred delivery date and time
  • Any relevant delivery instructions

The recipient’s telephone number is particularly important in case our courier needs assistance locating the address or completing the delivery.

If the Recipient Is Unavailable

If the recipient cannot be reached or is unavailable at the delivery address, we will make reasonable efforts to complete the delivery.

Where redelivery is required because the recipient was unavailable or incorrect delivery information was provided, an additional delivery charge may apply.

Flowers, Cakes & Special Gift Add-ons

Some gift orders may include fresh flowers, cakes or other special additions.

Because these items may be prepared specifically for your order and can be perishable, availability may vary. We therefore strongly recommend ordering these gifts at least 24 hours in advance.

Images of flowers, cakes and similar products are illustrative. Minor variations in colour, decoration or arrangement may occur depending on seasonal and supplier availability, while we will always aim to maintain the overall style, quality and value of your chosen gift.

Questions About Your Delivery?

If you are unsure whether we can deliver your gift at your preferred time, please contact us before ordering.

Cozy Cuts Gifts
Delivery area: Vilnius
Standard delivery in Vilnius: FREE

Delivery to addresses in Vilnius District (Vilniaus rajonas) is also available, however, an additional delivery fee applies depending on the delivery location and distance.


Urgent & special delivery requests: Contact us via WhatsApp +370 600 76771
Website: gifts.cozycuts.lt

We will do our best to make your gift delivery a beautiful and seamless experience.