Paskutinį kartą atnaujinta: 2026
Šioje privatumo politikoje paaiškinama, kaip Cozy Cuts renka, naudoja, saugo ir tvarko jūsų asmens duomenis bei užtikrina jų apsaugą, kai lankotės mūsų svetainėje arba joje apsiperkate. www.gifts.cozycuts.lt.
Esame įsipareigoję saugoti jūsų privatumą ir tvarkyti jūsų asmens duomenis laikydamiesi Bendrojo duomenų apsaugos reglamento (BDAR) bei kitų taikomų duomenų apsaugos teisės aktų. 2016 m. balandžio 27 d. Europos Parlamento ir Tarybos reglamentu (ES) 2016/679 – Bendruoju duomenų apsaugos reglamentu (BDAR). Ir kitais taikomais asmens duomenų apsaugą reglamentuojančiais teisės aktais.
1. Duomenų valdytojas
Jei turite klausimų dėl šios privatumo politikos ar jūsų asmens duomenų tvarkymo, susisiekite su mumis aukščiau nurodytu el. pašto adresu.
2. Asmens duomenys, kuriuos renkame
Priklausomai nuo to, kaip naudojatės mūsų svetaine, galime rinkti šių kategorijų asmens duomenis:
Informacija, kurią mums pateikiate
Kai pateikiate užsakymą, susikuriate paskyrą, susisiekiate su mumis, užsiprenumeruojate rinkodaros pranešimus ar kitaip naudojatės mūsų svetaine, galime rinkti šiuos duomenis:
- Vardas Pavardė
- Mokėtojo adresas;
- Pristatymo adresas
- El. paštas;
- Telefono numeris;
- Užsakymo ir pristatymo informacija;
- Paskyros informaciją, jei mūsų svetainėje susikurta kliento paskyrą;
- Informaciją, pateiktą mums siunčiamuose pranešimuose ar užklausose;
- Kitą informaciją, kurią savanoriškai mums pateikiate.
Mokėjimo informacija
Mokėjimus gali tvarkyti trečiųjų šalių mokėjimo paslaugų teikėjai. Priklausomai nuo pasirinkto mokėjimo būdo, mokėjimo paslaugų teikėjas gali rinkti ir tvarkyti mokėjimo duomenis, pavyzdžiui, mokėjimo kortelės ar banko sąskaitos informaciją.
Paprastai mes tiesiogiai nesaugome visų jūsų mokėjimo kortelės duomenų.
Automatiškai renkama informacija
Kai lankotės mūsų svetainėje, tam tikra techninė informacija gali būti renkama automatiškai, įskaitant:
- IP address;
- Naršyklės tipas ir versija;
- Įrenginio tipas;
- Operacinė sistema;
- Informacija apie naudojimąsi svetaine;
- Aplankyti puslapiai;
- Apsilankymų data ir laikas;
- Nukreipiančioji svetainė arba šaltinis;
- Slapukų identifikatoriai ir panašios technologijos.
Daugiau informacijos apie slapukų naudojimą rasite šios Privatumo politikos 10 skyriuje ir, jei taikoma, atskiroje mūsų Slapukų politikoje.
3. Kaip naudojame jūsų asmens duomenis
Jūsų asmens duomenis galime tvarkyti šiais tikslais:
- Tvarkyti, patvirtinti, įvykdyti ir pristatyti jūsų užsakymus;
- Tvarkyti mokėjimus ir pinigų grąžinimus;
- Bendrauti su jumis su jūsų užsakymais susijusiais klausimais;
- Teikti klientų aptarnavimo ir pagalbos paslaugas;
- Administruoti prekių grąžinimus, skundus, garantinius klausimus ir kitus klientų prašymus;
- Kurti ir administruoti klientų paskyras;
- Užkirsti kelią sukčiavimui, piktnaudžiavimui ir saugumo incidentams;
- Prižiūrėti ir tobulinti mūsų svetainę bei teikiamas paslaugas;
- Vykdyti apskaitos, mokesčių, vartotojų teisių apsaugos ir kitus teisės aktuose nustatytus įsipareigojimus;
- Pareikšti, vykdyti arba ginti teisinius reikalavimus;
- Siųsti rinkodaros pranešimus, kai tai leidžiama pagal teisės aktus ir, kai būtina, gavus jūsų sutikimą;
- Analizuoti svetainės veikimą ir klientų sąveiką su svetaine, kai tai leidžiama pagal galiojančius teisės aktus.
4. Legal Bases for Processing
Under the GDPR, we process personal data only where we have an appropriate legal basis.
Depending on the circumstances, we may rely on:
Performance of a contract – where processing is necessary to process and fulfil your order, provide requested services, manage returns, or otherwise perform our contractual obligations.
Legal obligation – where we are required to process or retain information to comply with applicable laws, including tax, accounting, and regulatory requirements.
Legitimate interests – where processing is necessary for our legitimate business interests, provided that those interests do not override your rights and freedoms. This may include protecting our Website, preventing fraud, improving our services, and establishing or defending legal claims.
Consent – where you have given us permission to process your data for a particular purpose, such as certain marketing communications or non-essential cookies. Where processing is based on consent, you may withdraw your consent at any time.
5. Order Processing and Delivery
When you place an order, we process the personal information necessary to complete the transaction and deliver your purchase.
We may share relevant information with service providers involved in fulfilling your order, including:
- Payment service providers;
- Banks and financial institutions;
- Delivery and courier companies;
- Warehousing and fulfilment providers;
- E-commerce and website hosting providers;
- Customer support providers;
- Accounting and professional service providers.
These parties receive personal data only where necessary for the relevant service or where otherwise permitted or required by law.
6. Sharing Your Personal Data
We do not sell your personal data.
We may disclose personal data to trusted third parties where necessary to operate our business, fulfil orders, provide services, comply with legal obligations, or protect our legitimate interests.
Third parties may include:
- Website and hosting providers;
- E-commerce platform providers;
- Payment processors;
- Shipping and logistics providers;
- Email and communication providers;
- Analytics providers;
- Advertising and marketing providers, where permitted;
- IT and cybersecurity providers;
- Accountants, lawyers, auditors, and other professional advisers;
- Government authorities, regulators, courts, or law enforcement agencies where disclosure is legally required.
Where third parties process personal data on our behalf, we take appropriate steps to ensure that such processing is subject to suitable data protection obligations.
7. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA to a country that has not been recognised as providing an adequate level of data protection, we take appropriate safeguards as required by applicable data protection law.
Such safeguards may include the European Commission’s Standard Contractual Clauses or another legally recognised transfer mechanism.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal, accounting, tax, contractual, and regulatory requirements.
The applicable retention period may depend on:
- The type of personal data;
- The purpose for which it was collected;
- Legal retention requirements;
- The need to resolve disputes;
- The need to establish, exercise, or defend legal claims.
Once personal data is no longer required, we will delete or anonymise it where appropriate.
9. Marketing Communications
Where permitted by applicable law, we may send you information about our products, promotions, offers, or other commercial communications.
Where your consent is required, we will send such communications only after receiving your consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at [Contact Email].
Withdrawing consent to marketing does not affect the processing of personal data necessary to fulfil your orders or comply with our legal obligations.
10. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, and, where applicable, provide personalised advertising.
Cookies may include:
- Strictly necessary cookies – required for the Website and shopping functionality to operate;
- Preference cookies – used to remember choices and settings;
- Analytics cookies – used to understand Website usage and performance;
- Marketing cookies – used for advertising, measurement, and personalisation.
Where required by applicable law, non-essential cookies will only be used after you have provided consent.
You can manage or withdraw your cookie consent through the cookie settings available on our Website.
More detailed information about the cookies and technologies we use should be provided in our Cookie Policy or cookie consent management tool.
11. Your Rights Under the GDPR
Subject to the conditions and limitations provided by applicable law, you may have the right to:
- Request access to your personal data;
- Request correction of inaccurate or incomplete personal data;
- Request deletion of your personal data;
- Request restriction of processing;
- Object to certain processing of your personal data;
- Request data portability;
- Withdraw your consent at any time where processing is based on consent;
- Lodge a complaint with the competent data protection supervisory authority.
Where processing is based on legitimate interests, you may have the right to object to that processing based on your particular situation.
Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.
To exercise your rights, please contact us at info@cozycuts.lt
We may need to verify your identity before fulfilling certain requests.
12. Data Security
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access, or other unlawful processing.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Children’s Privacy
Our Website and products are not intended for children under the age at which they may independently consent to the processing of their personal data under applicable law.
We do not knowingly collect personal data from children in circumstances where parental or guardian consent is legally required.
If you believe that a child has provided personal data to us unlawfully, please contact us so that we can take appropriate action.
14. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.
15. Automated Decision-Making
Unless otherwise stated on the Website, we do not use personal data to make decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
If this changes, we will provide the information required by applicable data protection law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, legal requirements, or data processing practices.
The latest version will be published on this page and the “Last updated” date will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
17. Complaints
If you have concerns about how we process your personal data, please contact us first at [Contact Email] so that we can investigate your concerns.
You also have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence, place of work, or the place where you believe an infringement of data protection law has occurred.
18. Contact Us
For questions about this Privacy Policy, your personal data, or your privacy rights, please contact:
El. paštas: info@cozycuts.lt