{"id":373,"date":"2026-08-18T12:55:06","date_gmt":"2026-08-18T12:55:06","guid":{"rendered":"https:\/\/gifts.cozycuts.lt\/?page_id=373"},"modified":"2026-08-18T12:59:30","modified_gmt":"2026-08-18T12:59:30","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/gifts.cozycuts.lt\/lt\/returns-refunds-policy\/","title":{"rendered":"PREKI\u0172 IR PINIG\u0172 GR\u0104\u017dINIMO TAISYKL\u0116S"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Paskutin\u012f kart\u0105 atnaujinta: 2026 m. rugpj\u016b\u010dio m\u0117n.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Cozy Cuts Dovanos<\/strong>\u201eCozy Cuts\u201c siekiame, kad kiekviena dovana b\u016bt\u0173 priimta ir ja b\u016bt\u0173 m\u0117gaujamasi u\u017etikrintai. \u0160ioje preki\u0173 gr\u0105\u017einimo ir pinig\u0173 gr\u0105\u017einimo politikoje paai\u0161kinamos j\u016bs\u0173 teis\u0117s bei s\u0105lygos, taikomos m\u016bs\u0173 svetain\u0117je \u012fsigytiems dovan\u0173 kuponams, gro\u017eio paslaug\u0173 kuponams, profesionalioms plauk\u0173 prie\u017ei\u016bros priemon\u0117ms ir papildomoms dovanoms, pavyzd\u017eiui, g\u0117l\u0117ms ar tortams.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Dovan\u0173 kuponai ir gro\u017eio paslaug\u0173 kuponai<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M\u016bs\u0173 svetain\u0117je \u012fsigyti dovan\u0173 kuponai gali b\u016bti panaudoti kuponuose nurodytoms paslaugoms. Jiems taikomas nustatytas galiojimo laikotarpis ir kitos pirkimo metu nurodytos s\u0105lygos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei dovan\u0173 kupono negalima panaudoti d\u0117l to, kad jame nurodyta paslauga nebeteikiama, susisiekite su mumis. Pasi\u016blysime jums tinkam\u0105 alternatyv\u0105 arba, kai taikoma, gr\u0105\u017einsime sumok\u0117tus pinigus.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Profesionalios plauk\u0173 prie\u017ei\u016bros priemon\u0117s<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tinkamoms fizin\u0117ms prek\u0117ms, \u012fsigytoms internetu, gali b\u016bti taikoma teis\u0117 atsisakyti pirkimo per <strong>per 14 dien\u0173 nuo preki\u0173 gavimo dienos.<\/strong>per 14 dien\u0173 nuo preki\u0173 gavimo dienos, vadovaujantis galiojan\u010diais vartotoj\u0173 teisi\u0173 apsaug\u0105 reglamentuojan\u010diais teis\u0117s aktais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for a return, products should be returned unused, in their original condition and, where applicable, with their original packaging and protective seals intact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Higienos ir sveikatos apsaugos sumetimais, <strong>u\u017eplombuotos kosmetikos ar asmens prie\u017ei\u016bros priemon\u0117s, nu\u0117mus ar pa\u017eeidus j\u0173 apsaugin\u0119 plomb\u0105, gali b\u016bti negr\u0105\u017einamos.<\/strong>kai pagal galiojan\u010dius teis\u0117s aktus taikoma tokia i\u0161imtis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us before returning any product so that we can provide return instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei prek\u0117 n\u0117ra brokuota, pa\u017eeista ar pristatyta ne ta, kuri buvo u\u017esakyta, ir teis\u0117s aktai nenumato kitaip, prek\u0117s gr\u0105\u017einimo i\u0161laidas gali tekti padengti pirk\u0117jui.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. G\u0117l\u0117s, tortai ir kitos greitai gendan\u010dios prek\u0117s<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kai kuriuose dovan\u0173 u\u017esakymuose gali b\u016bti papildom\u0173 preki\u0173, pavyzd\u017eiui: <strong>\u0161vie\u017ei\u0173 g\u0117li\u0173, tort\u0173, maisto produkt\u0173 ar kit\u0173 greitai gendan\u010di\u0173 preki\u0173.<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kadangi \u0161ios prek\u0117s yra greitai gendan\u010dios ir (arba) gali b\u016bti ruo\u0161iamos individualiai pagal konkret\u0173 u\u017esakym\u0105, joms gali b\u016bti netaikoma \u012fprasta teis\u0117 atsisakyti pirkimo sutarties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prad\u0117jus ruo\u0161ti ar vykdyti greitai gendan\u010dios arba individualiai pagal u\u017esakym\u0105 paruo\u0161tos prek\u0117s u\u017esakym\u0105, jo at\u0161aukti ar prek\u0117s gr\u0105\u017einti gali b\u016bti nebegalima.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei g\u0117l\u0117s, tortai ar kitos papildomos prek\u0117s pristatomos pa\u017eeistos, neatitinka u\u017esakymo arba yra netinkamos b\u016bkl\u0117s, pra\u0161ome kuo grei\u010diau su mumis susisiekti ir, jei \u012fmanoma, pateikti prek\u0117s nuotraukas. \u012evertinsime situacij\u0105 ir, kai taikoma, pasi\u016blysime tinkam\u0105 sprendim\u0105.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Dovan\u0173 rinkiniai<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dovan\u0173 rinkinius gali sudaryti dovan\u0173 kuponai, profesionalios plauk\u0173 prie\u017ei\u016bros priemon\u0117s, greitai gendan\u010dios prek\u0117s arba j\u0173 derinys.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Galimyb\u0117 gr\u0105\u017einti dovan\u0173 rinkin\u012f priklauso nuo j\u012f sudaran\u010di\u0173 preki\u0173. Prek\u0117s, kuri\u0173 negalima gr\u0105\u017einti d\u0117l higienos reikalavim\u0173, individualaus pritaikymo ar trumpo galiojimo laiko, netampa gr\u0105\u017eintinomis vien d\u0117l to, kad yra dovan\u0173 rinkinio dalis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei norite gr\u0105\u017einti dovan\u0173 rinkin\u012f, prie\u0161 si\u0173sdami j\u012f atgal susisiekite su mumis, kad gal\u0117tume patvirtinti, kurias rinkinio prekes galima gr\u0105\u017einti.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Pa\u017eeistos, brokuotos arba netinkamai pristatytos prek\u0117s<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pra\u0161ome patikrinti savo u\u017esakym\u0105 i\u0161 karto po jo pristatymo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei gavote pa\u017eeist\u0105, brokuot\u0105 ar ne t\u0105 prek\u0119, kuri\u0105 u\u017esak\u0117te, pra\u0161ome kuo grei\u010diau su mumis susisiekti. Kreipdamiesi nurodykite savo... <strong>u\u017esakymo numer\u012f<\/strong>u\u017esakymo numer\u012f, trump\u0105 problemos apra\u0161ym\u0105 ir, jei reikia, nuotraukas, kuriose ai\u0161kiai matoma problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei j\u016bs\u0173 pretenzija bus pripa\u017einta pagr\u012fsta, vadovaudamiesi galiojan\u010diais vartotoj\u0173 teisi\u0173 apsaugos teis\u0117s aktais pasi\u016blysime tinkam\u0105 sprendim\u0105 \u2013 prek\u0117s pakeitim\u0105, tr\u016bkum\u0173 pa\u0161alinim\u0105 arba pinig\u0173 gr\u0105\u017einim\u0105.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u0117 viena \u0161ios politikos nuostata neapriboja teis\u0117s aktuose nustatyt\u0173 j\u016bs\u0173, kaip vartotojo, teisi\u0173, susijusi\u0173 su nekokybi\u0161komis, brokuotomis ar sutarties s\u0105lyg\u0173 neatitinkan\u010diomis prek\u0117mis ar paslaugomis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Pristatymo problemos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jei j\u016bs\u0173 u\u017esakymas nebuvo pristatytas per numatyt\u0105 pristatymo termin\u0105, pra\u0161ome susisiekti su mumis, kad gal\u0117tume i\u0161siai\u0161kinti pristatymo aplinkybes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pateikdami u\u017esakym\u0105 \u012fsitikinkite, kad gav\u0117jo vardas, pristatymo adresas, telefono numeris ir kita pristatymui reikalinga informacija yra nurodyti teisingai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei u\u017esakymo nepavyksta pristatyti d\u0117l pateiktos neteisingos ar nei\u0161samios informacijos, teis\u0117s akt\u0173 leid\u017eiamais atvejais gali b\u016bti taikomas papildomas pristatymo mokestis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Pinig\u0173 gr\u0105\u017einimas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Patvirtinus teis\u0119 at\u0161aukti u\u017esakym\u0105 ar gr\u0105\u017einti prek\u0119 ir, kai taikoma, gavus bei patikrinus gr\u0105\u017eintas prekes, pinigai bus gr\u0105\u017einti tuo pa\u010diu mok\u0117jimo b\u016bdu, kuriuo buvo atsiskaityta u\u017e u\u017esakym\u0105, nebent b\u016bt\u0173 susitarta kitaip.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pinig\u0173 gr\u0105\u017einimo terminas gali skirtis priklausomai nuo j\u016bs\u0173 banko ar mok\u0117jimo paslaug\u0173 teik\u0117jo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kai to reikalauja galiojantys vartotoj\u0173 teisi\u0173 apsaugos teis\u0117s aktai, pinigai bus gr\u0105\u017einti per teis\u0117s aktuose nustatytus terminus.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Kaip pateikti pra\u0161ym\u0105 d\u0117l prek\u0117s ar pinig\u0173 gr\u0105\u017einimo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nor\u0117dami at\u0161aukti u\u017esakym\u0105, gr\u0105\u017einti prek\u0119 ar pateikti pra\u0161ym\u0105 d\u0117l pinig\u0173 gr\u0105\u017einimo, susisiekite su mumis: <strong>Cozy Cuts Dovanos<\/strong> ir pateikite \u0161i\u0105 informacij\u0105:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>savo vard\u0105 ir pavard\u0119;<\/li>\n\n\n\n<li>u\u017esakymo numer\u012f;<\/li>\n\n\n\n<li>prek\u0117s ar dovan\u0173 kupono, d\u0117l kurio kreipiat\u0117s, informacij\u0105;<\/li>\n\n\n\n<li>pra\u0161ymo prie\u017east\u012f;<\/li>\n\n\n\n<li>jei prek\u0117 pa\u017eeista ar pristatyta ne ta, kuri buvo u\u017esakyta, \u2013 jos nuotraukas, kai tai aktualu.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>El. pa\u0161tas:<\/strong> info@cozycuts.lt<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pra\u0161ome nesi\u0173sti gr\u0105\u017einam\u0173 preki\u0173, kol nesusisiek\u0117te su mumis ir negavote gr\u0105\u017einimo instrukcij\u0173.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. J\u016bs\u0173 teis\u0117s pagal galiojan\u010dius teis\u0117s aktus<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0160ios taisykl\u0117s skirtos ai\u0161kiai informuoti apie m\u016bs\u0173 preki\u0173 ir pinig\u0173 gr\u0105\u017einimo tvark\u0105. Jos nepanaikina, neapriboja ir nepakei\u010dia joki\u0173 teisi\u0173, kurias jums suteikia galiojantys Lietuvos Respublikos ir Europos S\u0105jungos vartotoj\u0173 teisi\u0173 apsaugos teis\u0117s aktai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jei privalomieji vartotoj\u0173 teisi\u0173 apsaugos teis\u0117s aktai suteikia jums palankesnes teises nei numatyta \u0161iose taisykl\u0117se, taikomos teis\u0117s aktuose nustatytos vartotojo teis\u0117s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Susisiekite su mumis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jei turite klausim\u0173 d\u0117l u\u017esakymo at\u0161aukimo, preki\u0173 ar pinig\u0173 gr\u0105\u017einimo arba savo dovanos u\u017esakymo, susisiekite su mumis:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cozy Cuts Dovanos<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Susisiekite su mumis per \u201eWhatsApp\u201c: +370 600 76771<br>El. pa\u0161tas: info@cozycuts.lt<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mielai atsakysime \u012f j\u016bs\u0173 klausimus ir pad\u0117sime i\u0161spr\u0119sti su u\u017esakymu susijusius klausimus.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: August 2026 At Cozy Cuts Gifts, we want every gift to be received and enjoyed with confidence. This Returns &amp; Refunds Policy explains your rights and the conditions that apply to gift vouchers, beauty service vouchers, professional hair care products, and additional gift items such as flowers or cakes purchased through our website&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-373","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/pages\/373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/comments?post=373"}],"version-history":[{"count":2,"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/pages\/373\/revisions"}],"predecessor-version":[{"id":376,"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/pages\/373\/revisions\/376"}],"wp:attachment":[{"href":"https:\/\/gifts.cozycuts.lt\/lt\/wp-json\/wp\/v2\/media?parent=373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}